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Aastra Courses

Our complete range of training courses and workshops for Aastra Technology is detailed below.

You can either hover over the course you are interested in to see a brief overview or click on the individual course names to be taken to the full course description.

Please note that all our course descriptions are in PDF format - to read them you will need to download Adobe Acrobat Reader (link opens in new window)

Aastra Courses
COURSE TYPE LOCATION NUMBER OF DAYS
MX-ONE
MX-ONE 4.X Telephony Server System Management Horsham 4
MX-ONE Telephony Server 4.X TTY/Linux System Management Horsham 3
MX-ONE TTY System Management BC12
(Training on lower software levels available on request)		 Horsham 3
MX-ONE Telephony Switch TTY System Management Horsham 3
MD110 BC9 - MX-ONE Telephony Switch TTY System Management Update Horsham 2
MD110 BC12 - MX-ONE Telephony Switch TTY System Management Update Horsham 1
Aastra Digital Handset - End User Onsite 1
Aastra IP Telephony Handset - End User Onsite 1
Train the Trainer for Aastra Digital/IP Handsets Onsite 1
Operator
CMG NOW Operator Workstation Horsham/Onsite 1
DNA Operator Workstation Horsham/Onsite 1
MX-ONE Symbolic Operator Onsite 1
MX-ONE OPI Operator Onsite 1
Solidus eCare
Solidus Script Manager for the Solidus Contact Centre Horsham 3
Solidus eCare 7 Report Manager and Information Manager for Supervisors Onsite 1
Solidus eCare 7 System Administration Horsham 2
Solidus eCare 7 Updates Onsite 1
Solidus eCare 7 Desktop Manager for Agents Onsite 1
Legacy Call Centre courses such as CCM/ACD/CCA are available on request
MXONE Messaging
MX-ONE Messaging UM for Outlook Train the Trainer Onsite 1
MX-ONE Messaging UM for Outlook User Onsite 1
MX-ONE Messaging Voice Mail User Onsite 1
MX-ONE Messaging Fax Mail FaxUtil User Onsite 1
MX-ONE Messaging Fax Mail System Administration Horsham/Onsite 2
MX-ONE Messaging UM for System Administration Horsham/Onsite 3
MX-ONE Messaging Voice Mail System Administration Horsham/Onsite 3
DNA
DNA Extension Manager V5.2 BC12
(Training on lower software levels available on request)		 Horsham 3
DNA Extension Manager V5.5 MX-ONE Telephony Switch System Management Horsham 3
DNA Extension Manager V5.5 MX-ONE Telephony Server System Management Horsham 3
DNA Extension Manager V5.5 BC9 - MX-ONE Telephony Switch System Management Update Horsham 2
DNA Extension Manager V5.5 BC12 - MX-ONE Telephony Switch System Management Update Horsham 1
DNA Operator Workstation Horsham/Onsite 1
DNA Directory Features Horsham/Onsite 1
Business Phone
Business Management Suite Onsite 1
Business Phone Extension User Onsite 1
Business Phone Operator Console Onsite 1