Home > Company > Client Area > Client Training Services > Courses and Workshops

Aastra Courses

Our complete range of training courses and workshops for Aastra Technology is detailed below.

You can either hover over the course you are interested in to see a brief overview or click on the individual course names to be taken to the full course description.

Please note that all our course descriptions are in PDF format - to read them you will need to download Adobe Acrobat Reader (link opens in new window)

Aastra Courses
COURSE TYPE LOCATION NUMBER OF DAYS
MD 110
MD110 TTY System Management BC12
(Training on lower software levels available on request)		 Horsham 3
MD110 Telephony Switch TTY System Management Horsham 3
MD110 BC9 - MX-ONE Telephony Switch TTY System Management Update Horsham 2
MD110 BC12 - MX-ONE Telephony Switch TTY System Management Update Horsham 1
Aastra Digital Handset - End User Onsite 1
Aastra IP Telephony Handset - End User Onsite 1
Train the Trainer for Aastra Digital/IP Handsets Onsite 1
Operator
MD110 Symbolic Operator Onsite 1
MD110 OPI Operator Onsite 1
Solidus eCare
Solidus Script Manager for the Solidus Contact Centre Horsham 3
Solidus eCare 6 Report Manager and Information Manager for Supervisors Onsite 1
Solidus eCare 6 System Administration Horsham 2
Solidus eCare 6 Updates Onsite 1
Solidus eCare 6 Desktop Manager for Agents Onsite 1
Legacy Call Centre courses such as CCM/ACD/CCA are available on request
MXONE Messaging
MX-ONE Messaging UM for Outlook Train the Trainer Onsite 1
MX-ONE Messaging UM for Outlook User Onsite 1
MX-ONE Messaging Voice Mail User Onsite 1
MX-ONE Messaging Fax Mail FaxUtil User Onsite 1
MX-ONE Messaging Fax Mail System Administration Horsham/Onsite 2
MX-ONE Messaging UM for System Administration Horsham/Onsite 3
MX-ONE Messaging Voice Mail System Administration Horsham/Onsite 3
DNA
DNA Extension Manager V5.2 BC12
(Training on lower software levels available on request)		 Horsham 3
DNA Extension Manager V5.5 MX-ONE Telephony Switch System Management Horsham 3
DNA Extension Manager V5.5 MX-ONE Telephony Server System Management Horsham 3
DNA Extension Manager V5.5 BC9 - MX-ONE Telephony Switch System Management Update Horsham 2
DNA Extension Manager V5.5 BC12 - MX-ONE Telephony Switch System Management Update Horsham 1
DNA Operator Workstation Horsham/Onsite 1
DNA Directory Features Horsham/Onsite 1
Business Phone
Business Management Suite Onsite 1
Business Phone Extension User Onsite 1
Business Phone Operator Console Onsite 1