Damovo Customer Service Portal
Are you an existing Damovo Managed Service, Maintenance or Support Customer?
If YES, we offer a 24/7 secure on-line service which enables you to review the resolution progress and history of all Incidents and Service Requests raised with Damovo.
How does it work?
We will create a Customer Service Portal user account for you which will enable you to review any of your company’s Incidents and Service Requests and log new tickets directly into Damovo’s ITIL Service Desk application. Tickets are fully searchable by number, location, reporting person, title, description, status and configuration item type and you can view and print additional details such as SLA targets, progress notes and resolution dates. This is a free service, and can be requested or stopped at any time by contacting your Damovo Customer Service Desk or by registering for access.
If you are an existing customer, please visit the new site at Damovo Customer Service Portal and enter using your secure login.
If you would like further information about becoming a Damovo Managed Service, Maintenance or Support customer, please call us on 01403 244184.