Damovo In Emergency Services
Damovo has an established heritage of delivering effective communications solutions to the police, fire authorities and health trusts. We have demonstrated an understanding of the unique business needs of the Emergency Services, whilst also delivering best value through the selection, deployment, support and management of communications infrastructures.
The challenges
- Finding communications solutions that offer the high-level security features needed by organisations which handle classified information
- Partnering with a supplier that understands the differences and constraints of working with Emergency Services clients
- Deploying a completely secure communications network without compromising on performance or employee productivity
Delivering secure and confidential communications
When handling classified information, no chances can be taken with regard to security. Damovo designed and delivered a solution which met the needs of the Metropolitan Police’s operational units, so we understand the tight controls and security classifications faced by police forces and agencies.
We deliver the information that employees need in order to be at their most productive, by providing data, voice and video communications over a common infrastructure. And all up to a classification marking of ‘secret’ or potentially higher.
Damovo CODES is a Complete (voice and video) Online Digital Evidence System for The Police Service, other Enforcement and Security Services. It not only provides the technology to collect evidence in the most efficient way possible. Damovo CODES enhances the collection process through the secure storage and delivery of the evidence to authorised users throughout the force and if required into the wider Criminal Justice System through an intuitive workflow. Read more…
We have also worked with CESG and other government assurance bodies to demonstrate that our solutions are capable of transmitting sensitive intelligence securely and are not vulnerable to attack.
Delivering productivity and faster ways of working
Whilst security and confidentiality is of major importance to the Emergency Services, performance and productivity also count highly. Time is especially precious for organisations in this sector, so employees must not be kept waiting for files to upload or download.
Most members of the Emergency Services are not based in one location, so they need the flexibility to extend a secure communications connection out to wherever remote employees are based. These employees must also be able to enjoy the same freedom and productivity benefits that people working centrally enjoy.
By using approved, high-speed, point-to-point links, staff working in remote offices can access central systems and databases wherever they are on the network. Industry-standard encryption, based on government-approved algorithms, protects data from being seen by unauthorised people, enabling employees to communicate as if they were working in a central office.
Delivering improved resource utilisation through IP-based communications
The new secure infrastructure can be used to provide additional benefits. For example, IP Telephony over the network provides a secure and cost-effective way of delivering voice capability to remote locations or smaller offices.
This can be deployed without the requirement for a local PBX, thereby saving money and speeding up installation.
Video can also been overlaid on the communications infrastructure. Uses include CCTV from IP-based cameras to monitor equipment and the environment, or IPTV which allows multiple television sources (terrestrial, satellite, recorded or conferencing) to be displayed on any terminal within the network.
Delivering communications solutions that minimise risk
Damovo provides full risk management, accreditation and document sets which are needed for formal approval and acceptance processes. For example, approved CESG penetration testing reports if necessary.