Damovo IP Telephony
IP Telephony provides flexibility and cost savings by employing IP standards to deliver voice communications and other related services. This provides your users with the ability to access the new and evolving services and features which are available via IP, wherever they are.
IPT solutions
IPT solutions involve many aspects, from converged networks to contact centres and mobility. With today’s fast-changing technology, you need an integrator that keeps abreast of the market and can advise you on the most suitable solution.
Damovo has a long history of deploying complex integrated designs. These encompass elements from different suppliers to provide a seamless high-availability IPT solution, involving all elements of IPT, either individually or as a total package.
There are many facets of an integrated IPT solution and all these elements need to be managed and delivered in a structured and controlled manner, to ensure that the finished solution provides a complete seamless service for your users. Damovo partners with leading manufacturers of IPT solutions, enabling us to propose the most efficient, cost effective solution for your individual needs.
Experience
The deployment of IPT systems is a specialist task. Experience of previous generation ‘legacy technologies’ as well as current IPT practices are crucial to ensure efficient and effective transition. Damovo can ensure that the benefits of past systems are carried forward and blended with the increased flexibilities of newer technologies.
It’s been said that voice is ‘just another application that runs on the data network’, but this ignores the complexity of voice systems. People tend to assume that because they are extremely reliable, they must be simple. But this is a misconception, as due to the longevity of voice systems there is also a high degree of complexity associated with them. Voice systems work because they’ve been carefully engineered over the years by equipment manufacturers and integrators.
Methodology
As a vendor-independent systems provider, Damovo specialises in integrating and supporting leading technologies across the data, voice and application spectrum. We also hold the highest levels of accreditation with Microsoft, Cisco and the leading telecoms suppliers.
Our service delivery methodology is based on the best practice ITIL model and we are also seeking ISO/IEC 20000 accreditation.
Security
Our Voice Firewall service provides visibility and control of all voice trunks and IPT call activity, enforcing predefined access and usage policies. These detect voice service disruption and abuse, toll fraud, unauthorised network access and usage, and other restricted call traffic - as well as blocking internal and external attacks over phone lines.
Partnerships
When choosing an integrator to deliver an IPT solution it is important to consider the experience and depth that the company has gained from its vendor partners. Damovo has attained the highest level of certification with the leading manufacturers in the field, including:
Cisco Systems
Damovo has Gold Partner status in the UK and holds IP Communications, Wireless LAN and VPN Security specialisations.
Aastra Technologies (Formerly known as Ericsson Enterprise)
Damovo holds the only Premium Partner status with Aastra/Ericsson in the UK and is a market leader in providing and supporting Aastra/Ericsson IPT solutions.
Microsoft
As a Gold Certified Partner, Damovo has carried out many successful customer projects, integrating IPT systems from leading vendors into Microsoft's Live Communications Server (LCS) and Office Communications Server (OCS) environments. These provide customers with a Unified Communications, presence-enabled, collaboration environment.
Mitel
Damovo is a Mitel premierPARTNER, able to supply and support the complete Mitel portfolio, including the Mitel 3300 IP Communications Platform.
Nortel
Damovo is a Nortel Global Solutions Partner and a Meridian Gold Partner in the UK.
