July 2010

Welcome to Interpreter, the Damovo ICT e-newsletter designed with you, our clients, in mind.

We hope you enjoy this issue. If for any reason you don’t feel Interpreter is appropriate for you, then please use the unsubscribe facility below.

Tightening the reins

Getting a grip on Mobile Device Management with greater control and visibility – reducing the burden on IT departments. Read more…

CMA on cost management

Firms are losing billions on failed telecoms projects; could yours be one of them? Read more…

Achieving customer contact excellence through web-based Call Management

Complete control of your inbound calls, simply and instantly, online access to a full range of call routing, monitoring and management tools - empowering your organisation to deliver cost effective exceptional customer service. Read more…

7 stages of Mobile Device Management (MDM)

With mobile working increasing, not only is security a concern but also usage by employees to comply with standards and polices. MDM addresses all of this, as well as removing costs and creating efficiencies. Read more…

Portfolio news

Damovo on top (again!) – Aastra announces Damovo UK as Platinum Partner. Read more…
Aastra launch MX-ONE V4.1 – following the V4 release, 4.1 allows faster/smoother upgrades, support for new SIP Instruments. TAKE 5 promotional offers also apply for V4.1. Read more…
Managed Security Services - securing the network is one of the most challenging IT tasks and today new levels of protection, system management and monitoring is no longer a nice to have but an absolute essential. Read more…
Mitel launch Mitel Communications Director (MCD) on VMware – allowing customers who are using virtualisation to run the MCD within that environment to reduce server costs and providing more resilient options. Read more…
Aastra 6721ip and 6725ip phones – these new phones are tightly integrated with Microsoft Communications Server ‘14’ and offer user friendly access to its features, making them powerful Unified Communications (UC) devices. Read more…
NICE Voice Recorder Version 8.9 - critical dates have been published about NICE voice recorder version 8.9. Read more…
Managing evolving communications needs - traditional deployments of Unified Communications systems can be costly and complex, removing focus from running your business, or fail to meet your emerging needs for enhanced levels of business continuity. Our new Managed Unified Communications Services are designed to help with these issues. Read more…

NEW case study – North Lincolnshire Council

Following an unprecedented natural disaster when floodwaters rose, Damovo implemented a disaster recovery solution to ensure that the Council's services and its 157,000 residents were minimally disrupted. Read more…

Thank you to all of you who have forwarded suggestions for subsequent instalments of Interpreter, these have been duly noted. Please keep up the suggestions and feedback to talktous@damovo.com