Local Government Case Studies
Please note that all case studies are in PDF format - To read them you will need to download Adobe Acrobat Reader (link opens in new window)
East Riding of Yorkshire Council - To meet eGovernment targets on efficiency, we implemented a call centre at the UK's largest unitary authority.
Gloucestershire County Council - Partnership with Damovo has enabled the Council to create its first purpose built call centre and implement IP telephony, offering greater flexibility and call cost reduction for the Council and importantly, increasing the quality of service to its citizens.
North Lincolnshire Council - Following an unprecedented natural disaster in the summer of 2007 when floodwaters rose, Damovo implemented a disaster recovery solution to ensure that the Council's services and its 157,000 residents were minimally disrupted.
South Kesteven District Council - The Council is now reaping the benefits of having one communications network and one support contract from Damovo, improving access to council services.