Focus On Your Business, Not The Technology

In most businesses today, end-users carry out their business tasks relying heavily on a complex array of ICT equipment and software. This means that the design, implementation and subsequent support of the systems must give due consideration to the business processes and tasks it will support. This forms a fundamental principle of Damovo 360.

What is Damovo 360?

service deskDamovo 360 is a complete range of services to assist mid-sized businesses and larger corporates with the development and support of these systems, with a clear focus on business needs.

The portfolio consists of a family of services developed especially to address the needs of today's businesses, delivering help with small or large scale project deployment, operational support, professional services and business support services.

As an example, within the support arena, being able to monitor and display the level of performance of a business system, simply monitoring how well a collection of ICT equipment is working is rarely the best way to do this. Service should be measured in business terms, which is the cornerstone of Damovo 360 principles.

What does it cover?

Damovo 360 services provide design, installation and on-going support right across the ICT infrastructure, extending from desk top phones and PCs through servers and routers to large telephony switches and network connectivity.

Client business effectiveness comes first

Damovo 360 is as much about how we deliver as it is about what we deliver. It is much more than just a portfolio of technology services. After years of experience helping our clients to run their businesses effectively by providing new voice and data infrastructure and support we have learned a great deal. Not least, the importance of delivering a service that's tuned to the demands of the clients’ business. To these ends we concentrate on configuring and combining relevant services to suit business needs, not simply the technology.

How do we do it?

The services are completely flexible. A custom selection of service elements may be made to help a client augment their existing internal resources in a particular area or form part of a more comprehensive out-tasking model under a 'managed services' contract.

Professional Services

A wide range of design, advice and guidance in all aspects of employing ICT technology for creating business advantage.

Project Support

PRINCE2 expertise provided to ensure client projects are properly defined and managed, delivered on time, on budget and provide a working solution on completion.

Business Support

A range of non-remedial services which fundamentally improve the efficiency of clients businesses.

Operational Support

An extensive range of specialist support skills and services delivered to ensure clients' ICT infrastructure with its diverse elements, performs as it should.

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