Damovo Convergence
Working in partnership with leading voice and data manufacturers, we use our expertise to deliver a fully converged network solution which incorporates data, voice and mobility.
Convergence is all about combining a common transport mechanism for the supply of different services. The convergence of your data and voice infrastructure can reduce operating costs as well as generating operational benefits which provide increased efficiency and productivity.
Reduce costs
You can gain many cost benefits from convergence. For example, the use of a single infrastructure provides savings on cabling and on the cost of moves, adds and changes, whilst new working practises such as hot desking can free up your expensive office space.
Increased efficiency
Convergence increases efficiency by allowing your staff to access features and data from a single device. For example, calls to an employee’s DDI can be delivered to them anywhere via Mobile Extension functionality. This enables the call to be answered immediately without the need to spend time listening to voicemail and returning the call. Calls from and to Mobile Extensions can also be recorded at your main office, for training or dispute resolution purposes.
Productivity benefits
Convergence brings a range of new and exciting features to meet your individual needs. For example, the ability to control voice traffic from the user’s PC (Computer Telephony Integration) or the ability to use soft phones instead of physical handsets.
Soft phones can be used either within the office, or more commonly when working remotely, ideally via a Virtual Private Network (VPN). This enables the user to access of all the features and facilities of the office phone system whilst also making and receiving calls on their own office DDI, with all their preferences and directories available.
Fixed Mobile Convergence (FMC)
FMC is now becoming far more common in the marketplace and Damovo, with its strong Aastra (formerly known as Ericsson Enterprise Business) mobility heritage, is extremely well positioned to provide these solutions.
It’s not just about combining fixed and mobile telephony, it’s about delivering content to different devices of user choice. FMC provides the ability for users to move from one device to another seamlessly, whether fixed or mobile, to access voice, video, data or other application-centric content.
Convergence can provide both cost savings and productivity enhancements. The skill for systems integrators like Damovo is to provide you with the correct converged solution. But we appreciate that the arguments are not always clear for removing existing devices, so a solution will often retain some existing elements but still leverage new technology.
