A-Z of Courses
Aastra
- Aastra Digital Handset - End User
- Aastra IP Telephony Handset - End User
- Business Management Suite
- Business Phone Extension User
- Business Phone Operator Console
- DNA Directory Features
- DNA Extension Manager V5.5 BC9 - MX-ONE Telephony Switch System Management Update
- DNA Extension Manager V5.2 BC12
- DNA Extension Manager V5.5 BC12 - MX-ONE Telephony Switch System Management Update
- DNA Extension Manager V5.5 MX-ONE Telephony Server System Management
- DNA Extension Manager V5.5 MX-ONE Telephony Switch System Management
- DNA Operator Workstation
- MD110 BC9 - MX-ONE Telephony Switch TTY System Management Update
- MD110 BC12 - MX-ONE Telephony Switch TTY System Management Update
- MD110 OPI Operator
- MD110 Symbolic Operator
- MD110 Telephony Switch TTY System Management
- MD110 TTY System Management BC12
- MX-ONE Messaging Fax Mail FaxUtil User
- MX-ONE Messaging Fax Mail System Administration
- MX-ONE Messaging UM for Outlook Train the Trainer
- MX-ONE Messaging UM for Outlook User
- MX-ONE Messaging UM for System Administration
- MX-ONE Messaging Voice Mail System Administration
- MX-ONE Messaging Voice Mail User
- Solidus eCare 6 Desktop Manager for Agents
- Solidus eCare 6 - Report Manager and Information Manager for Supervisors
- Solidus eCare 6 System Administration
- Solidus eCare 6 Updates
- Solidus Script Manager for the Solidus Contact Centre
- Train the Trainer for Aastra Digital/IP Handsets
Cisco
- Cisco Call Manager Workshop
- Cisco IP Phone User
- Cisco IPCC Agent
- Cisco Unity Installation and Administration Workshop
- IPCC Express Workshop
Microsoft
Mitel
- 3300 Quick Start Installation and Maintenance
- Enterprise Manager for Ops Manager System Administration
- Mitel Networks Operator Console Training
- Mitel Networks 3300 Basic programming skills for Operators
- Mitel Networks 3300 System Administration
- Mitel Networks 6110 System Administration for Contact Centre Supervisors
- Mitel Networks 6160 Intelligent Queue (IQ) Administration
- Mitel Networks Handset Training
- Mitel Networks Speech Server 6500 System Administration
- Mitel Your Assistant Softphone
Technical Workshops
- Aastra Routes & Least Cost Routing (LCR)*
- Auto Attendant Configuration/IVR*
- Generic IP Convergence*
- Interconnecting Cisco Network Devices Part 1*
- Linux*
- MX-ONE Telephony Switch Part 1*
- MX-ONE Telephony Switch Part 2*
- Solidus v6 Installation and Maintenance*
*No course description available.
