Damovo In Transport And Logistics
Damovo has a long history in providing communications solutions and services to transport and logistics companies that deliver improved reliability, reduce long-term costs and meet corporate governance requirements, while delivering best value through the selection, deployment, support and management of your communications infrastructure.
The challenges
- Transport and logistics companies face corporate pressure to deliver efficiency improvements while creating innovative solutions and services to gain a competitive edge
- Network Rail, train operating companies, Transport for London, BAA and National Air Traffic also have a legal responsibility for safety, which needs to be evident in their culture and business ethics
- Transport and logistics companies involved in government-funded projects face pressure from governments and lobby groups to demonstrate customer value and environmentally friendly policies
Delivering service improvements and a reduction in costs with a reliable communications infrastructure
By understanding the services required in the daily operations of many transport and logistics companies, we have built effective communications systems for control rooms, call centres and operationally critical areas at London Underground, Network Rail and others, which actively ensure service uptime.
We recognise that effective communications in the transport and logistics environment often require extra resilience. This is why we’ll always consult with you to determine how much redundancy you need in your communications infrastructure and, if necessary, deliver specific solutions to ensure there is no single point of failure and back-up facilities are in place.
Delivering faster response times through flexible support and maintenance
Effective communications don’t just rely on the communications solutions, but also the critical service and support that ensure your communications keep working 24x7. Our flexible support offerings deliver not just fix times, but also response times for clients to whom continuous operation is about lives not money.
We’ll also work closely with you during the deployment to ensure that you can continue to deliver the service your customers expect throughout the transition period. We have helped London Underground ensure constant service during upgrades to software and platforms and are also working closely with Network Rail and its partners to ensure that all connectivity is pre-installed and working ahead of the go-live date for its new national operational communications system.
Delivering reduced cost of ownership through convergence and remote management
A single converged communications network is easier to manage, reducing the cost of maintaining the communications environment and supporting cost efficiency initiatives. Remote managed services lessen the burden on resources further by taking away routine day-to-day tasks from IT managers and enabling them to focus on strategic decisions instead.
Effective communications solutions can support other initiatives – such as reducing carbon emissions – by offering remote monitoring and management of building services over the IP network from a single, central location.
Delivering improvements in travel safety through an effective communications environment
The UK is unique in its split of public and private ownership of the transport networks. Transport organisations offering government-funded services must not only ensure their operations are working efficiently so they can compete effectively against other commercial firms, but also that they can demonstrate their commitment to safety through their culture, business ethics and working practices.
At Damovo, we understand and share the ‘safety aware’ culture such companies operate in. This is why we only design solutions that meet the most stringent resiliency requirements and safety integrity levels they require. Our portfolio of effective communications and services successfully meet the challenges faced by the UK’s transport and logistics organisations, without forcing them to choose between safety and efficiency.