Damovo Unified Communications
Unified Communications solutions enable information-sharing and also provide full presence management for your team members, when using standard business applications. This means that teams can work together effectively wherever they are.
Enterprise Instant Messaging (IM)
Employees are using Instant Messaging (IM) services such as MSN, Yahoo, Google, AOL and Skype daily for personal use. But some of these permit file transfer or IP-based phone conversations, which pose a risk to your company if used for business purposes. Damovo understands that you want to provide the flexibility of IM for your staff but with added security to maintain a level of protection.
Unified Messaging (UM)
UM provides your users with an increase in productivity by simplifying and streamlining communications. Staff have a common inbox for voicemails and email messages, which is especially useful when working remotely as email messages can be accessed from a mobile device using the Text To Speech feature.
Video to desktop
With many employees working remotely or at different locations, face to face communication is difficult, especially with the awareness of Corporate Social Responsibility and a desire to reduce travel and so congestion. Video conferencing to the desktop can save you thousands in travel costs, as well as providing flexibility for staff and enabling them to be more productive. Video to the desktop now is simple to setup and to use, whilst also being relatively inexpensive to implement.
Collaboration
Your employees need to share information with colleagues, partners and customers wherever they are. Collaboration and interaction systems which focus on calendaring, scheduling, workflow and other enterprise applications can help individuals and workgroups to communicate efficiently when in different locations. Document and desktop sharing applications also further extend your employees’ ability to work flexibly as part of a team.
Presence
This provides tremendous benefits and efficiency gains for your users, by giving them the ability to see another user’s status – for example their availability and willingness to communicate.
The immediacy of presence, when integrated with calendar information, provides an expectation of how and when you can contact a colleague. Over time this reduces the need for things like voicemail messages and improves efficiency, as users start to communicate and collaborate through the correct communication channels.
Federation
Federation takes presence to the next stage, beyond your business to partners, suppliers, customers and other affiliated organisations. This enables trusted external organisations to see intra-company presence and in some circumstances to collaborate with your staff, providing even greater efficiencies.
Dial-in Audio Conferencing
Audio conferencing can be an expensive facility for any organisation. Our solution provides an on-site audio conferencing bridge which can be integrated into standard communications and calendaring systems, eliminating costly audio conferencing services once and for all. It is very simple to invite individuals to join the conference via a one-click email which contains all of the bridge information, making it incredibly easy to ‘meet’ immediately on an ad-hoc basis.
Persistent Group Chat
Integrated group chat provides organisations with a totally new channel of communication, enabling geographically-dispersed project teams to collaborate with each other by participating in topic based discussions that can continue over an extended time period. Our solution provides a new way of working, allowing comprehensive search capabilities, customisable filters and the ability to be alerted when new information is available, as well as a sophisticated archiving process.
Mobile Unified Communications and Single Number Reach
With our solution, UC features such as presence and IM can now be accessed remotely as an extension of the telephony system, by using a UC client embedded in the mobile device. This provides additional support for staff who travel frequently, offering significant productivity and efficiency advantages, as well as reducing communication costs.
