Case Studies
There is no better endorsement than that of a satisfied client. Damovo UK & Ireland have over 600 clients and some of them have been kind enough to share their experiences – their issues, their solutions, their results.
| Company Name | Market Sector | Solution | Synopsis |
|---|---|---|---|
| Addenbrooke's Hospital | Health | LAN infrastructure | Damovo implemented a new Extreme LAN infrastructure to meet the demands of growing patient numbers. |
| Biggart Baillie | Commercial Law | DECT mobility | Biggart Baillie implemented an innovative DECT (Digitally Enhanced Cordless Telephony) solution during extensive change. |
| The Conran Group | Commercial | Data storage | Damovo rationalised Conran's data storage facilities into one secure location, capable of supporting the organisation's future virtualisation plans. |
| Damovo UK | ICT | SIP Trunking | Damovo 'practises what it preaches' with new SIP Trunk solution, reducing the company's overall telecoms costs by 70%. |
| Department of Communities and Local Government | Government | IP Telephony platform, mobility/flexible working | Damovo helped a Government department to achieve a 21.5% reduction in operating costs through flexible remote working and increased staff mobility. |
| East Riding of Yorkshire Council | Local Government | Contact Centre | To meet eGovernment targets on efficiency, we implemented a Contact Centre at the UK's largest unitary authority. |
| ESB (Irelands Electricity Supply Board) | Utilities | Carrier Services | Damovo facilitated connectivity between ESB's optical fibre backbone and local telecoms service providers to build a new business line in telecoms. |
| GEA Group | Manufacturing | Unified Comms - Microsoft Lync | Through deploying Microsoft Lync and consolidating communication solutions, GEA saved money and increased productivity across worldwide locations. |
| Lambeth College | Education | LAN infrastructure upgrade | Damovo implemented an upgraded LAN infrastructure in line with the College's strategy to build a state-of-the-art communications platform. |
| Learndirect | Education | Multi-media communications platform | Damovo implemented a fully managed multi-channel communications platform enabling Learndirect's students to communicate with the organisation more effectively via telephone, email, SMS or Instant Messaging. |
| Leeds City Council | Local Government | Fixed to Mobile Convergence solution | To enable a wider range of features for 9,500 mobile devices and more sophisticated billing options, Damovo implemented a sophisticated Fixed to Mobile Convergence solution. |
| London Underground Ltd | Local Government | New IP Telephony communications system | Damovo was selected to design, manage and support a new and improved communications infrastructure for the organisation's mission critical systems. |
| North Lincolnshire Council | Local Government | Disaster Recovery | The implementation of a Disaster Recovery solution, following floodwaters, ensured that the Council's services and its 157,000 residents were minimally disrupted. |
| North Lincolnshire Council | Local Government | Contact Centre - Solidus upgrade and VMware virtualisation | Through the implementation of a virtualised environment, the Council now has the very latest in Contact Centre technology and has increased system resilience. |
| Pertemps People Development Group (PPDG) | Recruitment | Digital pen - mobile/remote solution | Damovo implemented an innovative digital pen solution to aid the organisation's outreach workers. |
| Pertemps People Development Group (PPDG) | Recruitment | Unified Comms - Microsoft Lync | Damovo enhanced PPDG's staff communications by installing a Microsoft Lync solution, connecting their staff in Australia and the UK, increasing efficiency and reducing costs. |
| Premiership football club | Commerical Retail | Upgrade to Aastra MX-ONE. Replacement Call Centre Manager software with Solidus | Damovo worked with the Club on an overhaul of their communications technology to deliver exceptional customer service. |
| South Kesteven District Council | Local Government | Call Centre, IP Network | The Council is reaping the benefits of one communications network, improving access to council services, and one support contract. |
| University of Birmingham University of Birmingham Video Case Study |
Education | Unified Comms - Microsoft OCS | The University's extensive campus and workforce optimised its communications infrastructure through the implementation of Microsoft technology. |
| University of Sunderland | Education | Consultancy for convergence | Through the provision of a comprehensive and independent business case for convergence, the University is building an ICT infrastructure for the future. |
| University of Roehampton | Higher Education | Converged IP Telephony solution | The University achieved a first class communication solution forming part of an integral ten year technology plan. |
| West Middlesex University Hospitals Trust | Health | Converged IP Telephony solution | We implemented a converged solution to support new bandwidth-hungry applications. |